Global Revenue Generated by Ride-Hailing Services Is Expected to Reach Nearly $1.2 Trillion in 2026

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Transportation network companies should focus on driving costs out of their platforms to reach sustainable profitability

A new report from examines the global market for mobility as a service (MaaS) solutions, including carsharing, ride-hailing, micro transit, automated mobility, and peer-to-peer (P2P) rental services.

As more people move from rural areas to cities, an influx of personally owned vehicles is contributing to issues such as congestion, air quality, and traffic accidents. MaaS solutions can provide more flexibility than mass transit while also enabling the replacement of individually owned vehicles. : According to a new report from , global revenue generated by ride-hailing services is expected to grow to almost $1.2 trillion in 2026.

“During the next decade, ride-hailing provided by human drivers will lead services in the MaaS field, enabled by platform providers like Uber, Lyft, Didi, and Ola,” says Sam Abuelsamid, senior research analyst with Navigant Research. “The convenience of summoning a vehicle through an app and paying electronically makes this service appealing and gives it a distinct advantage over carsharing.”

However, while global ride-hailing services revenue will be enormous, transportation network companies (TNCs) must drive a lot of cost out of their platforms to reach sustainable profitability, something none have done so far. According to the report, as automated driving supplants human drivers, existing TNCs will find themselves challenged by services provided directly by the companies that manufacture vehicles. There is still significant room for growth before the MaaS market is saturated, but low switching costs for riders are expected to make it a challenging business.

The report, , examines the global market for MaaS solutions such as carsharing, ride-hailing, micro transit, automated mobility, and peer-to-peer (P2P) rental services. The study provides an analysis of the market issues, including drivers, challenges, and business and operational models, associated with MaaS. Global market forecasts, segmented by service and region, extend through 2026. The report also examines the key technology issues related to MaaS, as well as the competitive landscape. An Executive Summary of the report is available for free download on the .

Contact: Lindsay Funicello-Paul

+1.781.270.8456

* The information contained in this press release concerning the report, Mobility as a Service, is a summary and reflects Navigant Research’s current expectations based on market data and trend analysis. Market predictions and expectations are inherently uncertain and actual results may differ materially from those contained in this press release or the report. Please refer to the full report for a complete understanding of the assumptions underlying the report’s conclusions and the methodologies used to create the report. Neither Navigant Research nor Navigant undertakes any obligation to update any of the information contained in this press release or the report.

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