Customer service is an important element of the products and services supplied by Ginlong Technologies

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Customer service is an important element of the products and services supplied by Ginlong Technologies

1. Introduction
Company History: 
2003 R&D company CUK founded in Bristol, UK - 3 Engineers
2005 Ginlong company officially established in Ningbo, China. Ginlong inverter certified to CE
2006 Ginlong inverter was the second inverter certified to UK G83 certification
2009 First Asian inverter to achieve USA UL1741 certification.
PV inverters delivered to AGL - Top 3 Australian utility company.
2010 Ginlong inverter was the second Asian inverter certified to AS4777/AS 3100
2013 IEC61400-2 annual meeting was mainly held by Ginlong
2015 Ginlong inverter installed on Eiffel Tower in Paris
2015 No 1 inverter sales for distributed PV in UK
2015 Top 12 inverter sales in Europe
2015 & 2016 Top 5 PV single phase string inverter market share in USA by GTM Research
2015 & 2016 Top 3 PV string inverter brand value in China
2016 To be listed Asia PV innovation company
2016 Awarded as the Best Distributed Inverter Brand
2016 & 2017 Top 3 energy storage inverter supplier in China
2016 & 2017 Ginlong awarded TOP BRAND PV by EuPD Research
2017 Ginlong received the APVIA Technology Achievement Award

Ginlong Solis has representatives across the globe with sales and customer service offices in Europe, the United States and Australia. Ginlong Solis has been able to provide its customers with real time support to resolve any query that may be presented.

2. Strategy
a. Vision Statement:
The revolution of Ginlong Technologies, an industry and technology leader in the renewable energy sector, was guided by the vision of one man who
wanted to make a difference.

b.Mission Statement: 
Ginlong Solis is a global string inverter specialist that delivers significant long-term ROI for solar stakeholders.

3. Business Concept

List Company’s Products & Services Ginlong Solis is one of the oldest and largest global string inverter specialists for residential, commercial and utility scale solar markets that deliver significant long-term return on investment for stakeholders.

Quality Policy Of The Company: ISO ratings, standards & specifications etc.
ISO9001-2015, ISO14001-2015, OHSAS18001-2007,
inverter has EN50438, G83/2, AS4777.2:2015, VDE0126-1-1, IEC61727, EN4105, NB/T32004(CQC)

Service Pledge: 
Customer service is an important element of the products and services supplied by Ginlong Technologies. By establishing local after sales and technical centres around the globe Ginlong has been able to provide it's customers with real time support to resolve any queries that may be presented.

Warranty: 5 years standard (extend to 20 years)

4. Team & Management

About 600 employees

5. Customers & Projects
a. List details of customers & projects
1. China Zhejiang Shepantu PV plant, 99MW, GCI-50K-HV
2. United States Postal Service LA P&DC Faciity, 13MW, Solis-40K-US
3. China Hangbu PV plant, 30MW, GCI-40K-HV
4. Mexico City, 20MW, Solis-20K-HV
5. Mexico Tamaulipas Carport, 5MW, Solis-20K-HV
6. Volkswagen, 55MW, GCI-40K-HV
b. Ambitious projects (if any)
Ginlong Solis inverters are installed on the Eiffel Tower in Paris.

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