Ameren Urges Caution as Solar Panel Scam Targets Local Customers

Ameren is alerting customers to a rise in solar panel installation scams targeting households in the area. These schemes often involve direct phone calls or door-to-door visits where scammers falsely claim to represent Ameren or one of its partners.

How the scam works:

• Scammers typically pose as Ameren representatives, offering to install solar panels to reduce monthly energy bills.
• Calls may come from masked or spoofed numbers, sometimes with fake company names or non-working callback numbers.
• Victims are often pressured to schedule an in-home appointment so scammers can engage them directly.

How to protect yourself:

• Never share your address, personal, or financial information over the phone. If you receive a suspicious call, hang up immediately and contact Ameren Illinois at 1.800.755.5000, Ameren Missouri at 1.800.552.7583, or your local law enforcement.
• Remember: Ameren does not sell solar panels or partner with companies that install residential solar systems.
• If you are interested in solar for your home or business, conduct thorough research and work only with reputable companies. The Better Business Bureau is a helpful resource to verify legitimacy.