Ningbo Deye Technology Co., Ltd., a leading global new energy technology company, has partnered with Amazon Web Services (AWS) to deliver a scalable, secure, and intelligent cloud infrastructure that supports its rapid international expansion in over 110 countries.
As part of the collaboration, Deye has built a robust cloud-based digital foundation using AWS’s globally distributed infrastructure, enabling real-time connectivity across millions of devices, including solar inverters and energy storage systems. This transformation supports Deye’s vision of delivering AI-enabled green energy solutions while meeting stringent global compliance and security standards.
Leveraging AWS services—including Amazon Connect, Amazon Bedrock, Amazon CloudFront, and Amazon EC2—Deye has significantly reduced electricity consumption for its users by over 30%, while also improving customer service efficiency by more than 30%. The company’s AI-powered customer support platform now serves users in over 30 languages, ensuring 24/7 multilingual assistance across global markets.
“AWS’s high-speed infrastructure and built-in compliance frameworks have enabled us to reduce cross-region latency to as low as 0.2 seconds, while ensuring seamless real-time energy optimization,” said a Deye spokesperson.
Backed by over 143 global compliance certifications, Deye’s cloud systems meet evolving international data protection and product certification requirements—including the EU’s GDPR—positioning the company as a trusted partner in clean energy transformation across both emerging and mature markets.
With AWS’s support, Deye is not only accelerating its green energy deployment but also redefining customer experience and operational resilience through AI-driven innovation and digital excellence.
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