1.What are the key features of GoodWe’s latest solar inverter product for the Indian market, and how does it address specific needs in the Solar PV industry?
Answer: GoodWe has recently launched it’s gamechanger 350kW string Inverter for Utility projects for India market in February this year.The Inverter is one of the most advanced string inverter in solar industry.The inverter gives output of 352kW till 40 degrees 320kW at 45 degrees and 300kW at 50 degrees. It comes with two models-12/15MPPT,which increases the design flexibility for installers.It offers much faster and stable PLC and it’s IP66 and C5 corrosion protection establishes robustness.The inverter has dynamic reactive power compensation (less than 30millisecond) and PID recovery as default feature.GoodWe 350kW inverter has the intelligent DC Switch which automatically cuts off the fault circuit to protect the inverter. It also works perfectly well under weak grid conditions hence,one of the most reliable inverter in the solar industry.
2.What are the latest technology trends in the Indian solar industry, particularly for Solar PV inverters? How is GoodWe leveraging these trends to meet customer demands in the region?
Answer: Indian solar industry is going through rapid transition when it comes to technological advancements. Today, we have multiple solar panel brands offering Topcon and high current modules, so it is imperative for solar inverter manufacturers to upgrade and offer flexible range to EPCs/ Developers for designing their solar projects. We are happy to inform that all our solar inverters are suitable for the latest module technology in the industry. Also,as the industry has been moving towards high capacity string inverters, GoodWe has been successfully offering string inverters upto 120kW for rooftop and 350kW for utility needs. All our inverters are readily available for supply at our distributor’s warehouses across India.
3. What differentiates GoodWe’s solar inverters from other products available in the Indian market? Can you highlight any unique advantages or technological advancements?
Answer: GoodWe has always been known to bring the best quality products globally as well as in the Indian market. Approximately 20 percent of our global workforce is into Research and Development. Our focus is to innovate and build robust and high tolerant inverters, in sync with the extreme temperatures in India. One of the biggest advantages we offer is the wide range of On grid inverters in residential, commercial and Industrial segments. Our residential range starts from 3kW to 20kW, commercial from 25kW to 36kW, industrial from 50kW to 120kW and 250kW/350kW for utility segments. As an EPC/installer, you get extensive flexibility according to the roof/ground space available for installing solar. Residential inverters upto 10kW have upfront 7 years on site warranty while most of our competitors in India offer only 5 years warranty. Moreover, we are one of the few companies that have been able to sustain in India market for 8 years, due to our service support and quality.
4. How does GoodWe support its customers post-installation to ensure optimal performance and longevity of their solar inverter systems?
Answer: GoodWe’s service support team is the pillar of our operations in India.We boast of owning a PAN India service team. Our service centre is in Bangalore. We conduct frequent trainings for EPCs/Developers to train them on the Do’s and Don’ts for proper installation processes to be followed. One of the reasons for our success in a competive market like India has been our service, which we believe is the very core essential to be offered to clients across India.
5. What role does customer feedback play in GoodWe’s product development and improvement process, particularly for the Indian market?
Answer: We at GoodWe give prime importance to customer reviews and feedbacks. It gives us an opportunity to understand their needs and pain points, and offers a ground for improvement in terms of product features. The best advantage of Indian solar market is the reach and density of companies working into solar industry. That provides us with a good sample size to understand how our products are performing. We take frequent feedback from our customers which helps us improve our operations and to bring products that cater specifically to Indian market and its consumers.
